CNFANS "Worry-Free After-Sales" Policy: Your Guarantee Against Counterfeits and Quality Issues
2025-06-30
At CNFANS, we understand that authenticity and product quality are paramount to our customers. To address these concerns head-on, we proudly introduce our "Worry-Free After-Sales"
Our Commitment to You:
- Out-of-Stock Compensation:
- Wrong-Item Replacement:
- Counterfeit Verification:
- Wrong-Item Replacement:
Multi-Layer Quality Assurance
- Seller Vetting:
- Platform Monitoring:
- User-Initiated Verification:
- Platform Monitoring:
Suspect a fake? Submit proof to trigger our 3-day investigation process with accredited labs.
24/7 Dedicated Support Channels
Our specialized After-Sales Task Force offers:
- Average 90-minute response window via live chat
- Case resolution within 72 business hours
- Direct escalation to legal team for counterfeit cases
Since Policy Launch:
92%
Successful counterfeit claims
48h
Average refund processing time
Shop with confidence at CNFANS—where every purchase comes with our ironclad authenticity guarantee and proactive quality protection.
View Full Policy Details
