When using an online shopping agent like LoongBuy to purchase products from Chinese marketplaces such as Taobao, Jingdong, or 1688, safety and reliability are paramount concerns. Many international shoppers wonder: is LoongBuy legit? This comprehensive review examines the platform’s background, security measures, user feedback, and refund policies to help you make an informed decision.

Platform Background and Security Measures
LoongBuy is a Chinese purchasing agentSSL-encrypted transactions
- Business registration:
- Warehouse locations:LoongBuy safety
- Customer support:secure Chinese agent.
Real User Reviews and Fraud Check
To evaluate if LoongBuy is trustworthy, we analyzed real user reviews
“Received my Taobao order within 12 days. Package was intact, and tracking updates were clear.”
“Had a dispute over a damaged item, but their refund policy LoongBuy
While most reviews are positive regarding LoongBuy customer service, some users note occasional shipping delays—common with international forwarding services. No widespread LoongBuy fraud
Refund and Dispute Resolution Policies
LoongBuy’s refund policy
- Buyer protection window: 7-15 days post-delivery.
- Evidence submission required (photos/videos of defects).
- Customer service mediation for seller disputes.
Tip: Document unboxings for smoother claims.
Final Verdict: Should You Use LoongBuy?
Based on this LoongBuy safety
Pros | Cons |
Secure payment methods | Shipping costs higher than some competitors |
Transparent refund process | Occasional logistic delays |
If you need a secure Chinese agentlegitimate—but always compare shipping rates and check real user reviews