LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
Understanding LoongBuy's quality control (QC) process ensures you receive items that meet your expectations. This guide explains how to review QC inspection photos and request modifications if the product doesn’t match your requirements.
What is LoongBuy’s QC Process?
Before shipping, LoongBuy conducts a detailed quality inspection for every purchased item. This includes checking for defects, verifying measurements, ensuring color accuracy, and testing functionality (if applicable). High-resolution images are provided for your review.
How to Access Quality Check Photos
- Receive Notification:
- View Photos in Your Account:"My Orders""QC Images"
- Download for Details:
- View Photos in Your Account:"My Orders""QC Images"
Tip:
How to Reject an Item or Request Changes
If the product fails to meet standards:
- Submit a Dispute:"Report Issue"
- Specify Problems:
- Choose Resolution:
- Specify Problems:
What Happens After Requesting Modifications?
LoongBuy’s team reevaluates the item within 1–3 business days. If your claim is validated, they’ll:
- Source a replacement and resend QC photos.
- Process a refund if replacements aren’t available.
- Offer store credit for repairable flaws (e.g., loose threads).
Common QC Approval Mistakes to Avoid
- Ignoring low-resolution areas in photos (request better angles if unclear).
- Missing the dispute window—track deadlines in your dashboard.
- Overlooking size tags/materials if specifications are critical.
Pro Tip:"Check for scratches on hardware") to guide inspectors.
Get the Most from LoongBuy’s QC Service
To ensure seamless approvals:
- Order EPs/Original Quality:
- Use HD Photography Add-Ons:
- Communicate Proactively:
- Use HD Photography Add-Ons:
By mastering this process, you minimize surprises and maximize satisfaction with your LoongBuy purchases.