When shopping with LoongBuy’s purchasing service, quality assurance is a top priority. Our thorough Quality Check (QC) process ensures that your purchased items meet expectations before shipping. Here’s a step-by-step guide on how to review QC inspection photos and request modifications if needed.
How to Access LoongBuy QC Photos
After placing your order and confirming payment, our team inspects each item at our warehouse. Once the QC check is complete:
- Log in to your LoongBuy account
- Navigate to "My Orders"
- Click "QC Photos" beside the relevant order
- View high-resolution images from multiple angles (front, back, sides, labels, etc.)
Note:
Our QC team verifies: If you're unsatisfied with any aspect visible in the QC photos: Our team will either:
After approving items:
LoongBuy's QC process protects your purchases – reviewing photos carefully prevents post-shipping surprises. Have questions? Our 24/7 customer service
What We Check During Inspection
How to Reject Items or Request Modifications
- Fix the issue (when possible)
- Source a replacement
- Process a refund for unacceptable itemsPro Tips for QC Review
QC Timeframe and Shipping
- Standard processing: 1 business day
- Express service: Same-day dispatch (if approved before 3PM CST)
You'll receive tracking information once shipped.