AllChinaBuy Refund Policy Explained
Customers frequently search for "how to get refund from AllChinaBuy" or "does AllChinaBuy offer refund guarantee". The platform does provide purchase protection with clear refund terms in specific cases.
Eligible Refund Scenarios:
- Items not received within promised delivery window
- Significantly not as described (SNAD) products
- Manufacturer defects or damaged goods
- Unauthorized transactions
Step-by-Step Refund Process
For "how to cancel order on AllChinaBuy" searches, follow this process:
- Log into your AllChinaBuy account
- Navigate to "Order History"
- Select target order and click "Request Refund"
- Choose refund reason and attach evidence
- Submit request (available within 30 days of delivery)
Processing timeframe:
Withdrawal Options & Payment Returns
For searches like "can I get money back from AllChinaBuy to my bank":
| Original Payment | Refund Method | Processing Time |
|---|---|---|
| Credit/Debit Card | Original payment* | 7-14 days |
| PayPal | Original PayPal account | 72 hours |
| Platform Balance | Withdrawal section (threshold may apply) | 24-48 hours |
*Important: Suppliers may optionally offer store credit higher than cash refund.
Tips for Smooth Returns
- Initiate refund request before order completion
- High-value items may require certification
- Partial refunds available for multi-item orders
- Document package condition upon receipt
FAQ: AllChinaBuy Refunds
"Can cancelled orders be refunded completely?"
Yes, for pre-shipment cancellations, full refund applies. Post-delivery refunds may deduct shipping/payment fees.
"How long does AllChinaBuy return take?"
Express shipments (70%) process within 72 hours; standard refunds average 7 business days.