Platform Overview
When shopping from Chinese eCommerce platforms like Taobao, Tmall, or JD.com, international buyers often rely on shopping agents to handle purchases, consolidation, and shipping. Popular examples include ACBUY, CNFANS, SuperBuy, and LoongBuy. This guide compares their strengths and weaknesses across key factors.
Price Comparison
| Platform | Service Fee (%) | Storage Days (Free) | Currency Rates |
|---|---|---|---|
| ACBUY | 0% (discounts for repeat orders) | 60 days | Competitive, no hidden fees |
| CNFANS | 5-8% | 30 days | Slightly marked up |
| SuperBuy | 8-10% | 90 days (Premium users) | Transparent but higher |
| LoongBuy | 6% | 45 days | Average |
Winner:
Shipping Speed & Options
Average Delivery Time (to US/EU)
- ACBUY: ~12 days (DHL/FedEx priority), ~18 days (EMS)
- CNFANS: ~15 days (express), ~25 days (economy)
- SuperBuy: ~10 days (TurboLine) but costly, ~20 days (standard)
- LoongBuy: ~14 days (express), ~22 days (sea freight)
Key Insight:
Service & Customer Support
ACBUY
- 24/7 multilingual chat
- Photo inspection ($0.50/item)
- Brand tag preservation
CNFANS
- Daytime support (English/Chinese)
- Basic QC photos (free)
SuperBuy
- VIP priority response
- Detailed packaging videos
Final Verdict
Best for budget buyers:
Fastest delivery:
Tax-sensitive users: