Encountering errors while submitting an order on AllChinaBuy can be frustrating. This comprehensive guide explains the most common error messages—such as "Invalid Link," "Product Unavailable," or "System Error"—and provides step-by-step solutions for each issue. Whether you're searching for "can't submit order," "order failed," or "link rejected," this article will help you resolve the problem.

1. "Invalid Link" or "Link Rejected" Error

Cause:

Solution:

  • Refresh the page and try again.
  • Check if the link follows AllChinaBuy’s product URL structure.
  • Search for the product directly on AllChinaBuy and use the updated link.

2. "Product Unavailable" or "Item Discontinued" Error

Cause:

Solution:

  • Verify the product’s availability on the listing page.
  • Contact customer support to confirm restocking schedules.
  • Search for alternative sellers offering the same product.

3. "System Error" or "Temporary Issue" Message

Cause:

Solution:

  • Wait 5–10 minutes and retry.
  • Clear your browser cache or switch devices (e.g., mobile to PC).
  • Ensure your payment method is valid and hasn’t expired.

4. "Shipping Address Not Supported" Error

Cause:

Solution:

  • Re-enter your address carefully, including postal codes.
  • Select a different shipping carrier (e.g., DHL instead of EMS).
  • Use AllChinaBuy’s freight forwarder service if your country is restricted.

5. "Payment Declined" or "Transaction Failed"

Cause:

Solution:

  • Double-check card numbers, CVV, and expiration dates.
  • Switch to PayPal or another accepted payment method.
  • Contact your bank to authorize international transactions.

General Troubleshooting Tips

  • Disable VPNs:
  • Browser Check:
  • Contact Support:

If none of these solutions work, share your error screenshot and steps attempted via the feedback portal at AllChinaBuy’s Customer Service.