Are you new to Chinese shopping agents? MuleBuy is an easy-to-use platform to purchase products from China even if the seller doesn’t ship internationally. This beginner-friendly tutorial will walk you through the entire process, from registering an account to receiving your package, with visual aids for clarity.
Step 1: Account Registration
Visit MuleBuy.com
Step 2: Adding Product Links
Simply paste the URL of the product (from Taobao, 1688, JD.com, etc.) into MuleBuy's search bar. Our system will automatically fetch:
- Product images and title
- Available colors/sizes
- Original price and domestic shipping cost
Step 3: Selecting Product Specifications
Choose your desired color, size, and quantity on the product page. For reference:
- Check size charts as Chinese sizes may differ
- The "Remarks" field lets you add special requests
- Our shopping agents

Step 4: Contacting Customer Support
Reach our 24/7 support team via:
- Live chat button (bottom-right corner)
- Email: [email protected]
- WeChat: @MuleBuyHelp
Step 5: Order Confirmation & Payment
After adding items to your cart:
- Review all selections in your order summary
- Credit shipping address accuracy
- Charge your MuleBuy wallet via PayPal/Alipay/bank transfer"
- Click "Place Order" uponsuccessful payment
Step 6: Warehousing & Logistics
Our workflow:
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