Is AllChinaBuy Safe? A Detailed Look at Platform Guarantees & Complaint Resolution
2025-07-14
Can You Get Scammed on AllChinaBuy?
AllChinaBuy operates with three-layer buyer protection:
- Pre-payment vendor verification
- Escrow payment holding
- Mandatory shipment tracking
- Escrow payment holding
The platform's 2023 transparency report shows 92.7% dispute resolution rate
What If You Suspect Fraud?
Immediate actions:
- Click "Open Dispute" within 72 hours of red flag detection
- Upload evidence via the Resolution Center (screenshots, emails, tracking issues)
- Request supplier verification documents
For hacked accounts:
1. Freeze payments via Security Suspicious Activity Lock
2. Submit government-issued ID for ownership verification
3. Enable two-factor authentication
Refund Process Explained
| Step | Timeframe | User Action Required |
|---|---|---|
| Dispute opened | 0-24 hours | Initial evidence submission |
| Vendor response | 3 business days | Optional counter-evidence |
| Platform arbitration | 5-7 days | Final documentation |
Refund success factors:
Real User Experiences (2024 Data)
4.1/5
Average trust rating
(18,940 reviews)
(18,940 reviews)
83%
Refunds processed
within 10 days
within 10 days
28 min
Average first response time
from live chat
from live chat
Pro Tip: Avoiding Common Issues
• Verify supplier "Transaction History"
• Pay the 3.5% feedirect mediators$500)
• Escalate to [email protected]