In this comprehensive guide, we'll walk you through every step of using LoongBuy – from registering an account to placing orders from Taobao, 1688, and other Chinese platforms. Whether you're a first-time user or need a refresher on the 2025 updates, this tutorial covers everything you need to know.
1. Creating Your LoongBuy Account
Getting started with LoongBuy is simple:
- Visit the LoongBuy official website
- Click "Register" in the top-right corner
- Enter your email address and create a secure password
- Verify your email through the confirmation link sent to your inbox
- Complete your profile with shipping information
Pro Tip:
2. Recharging Your LoongBuy Account - 2025 Methods
LoongBuy offers multiple recharge options for your shopping balance:
- Bank Transfer:
- PayPal:
- Crypto Payments (NEW for 2025):
- PayPal:
The system automatically updates your balance once payment is verified (10-30 minutes for most methods).
3. Ordering from Taobao/1688 Using LoongBuy
To purchase items from Chinese marketplaces:
- Find products on Taobao/1688 and copy the item URL
- Paste the link into LoongBuy's "Order Tool"
- Choose item specifications (size, color, quantity)
- Your personal shopper will confirm price and availability
- Approve the order if details are correct
4. The Shipping Process and Delivery Options
LoongBuy offers three warehouse processing options:
- Basic Shipping (7-15 days):
- Express Air (5-8 days):
- Warehouse Consolidation (10-45 days):
- Express Air (5-8 days):
5. Customer Support and Dispute Resolution
LoongBuy provides 24/7 support with these features:
- Chat support in multiple languages
- Mediation for product disputes or shipping issues
- Warehouse photos available for item verification (enter "PHOTO REQUEST" in order notes)
Final Thoughts
With this comprehensive 2025 guide, you're now ready to navigate LoongBuy like a pro. The platform's interface remains intuitive with minor QOL improvements this year, particularly in tracking multiple shipments and handling Taobao group purchases.