Platform Overview
When purchasing products from China, shopping agents provide cross-border solutions for international buyers. Among dozens of options, ACBUY, CNFANS, SuperBuy, and LoongBuy
Service Fee & Price Comparison
| Platform | Base Service Fee | Tmall/Taobao Commission | Payment Fee | Domestic Shipping |
|---|---|---|---|---|
| ACBUY | 5%* | 0% (Special Offer) | 1.2% | ¥8-15 |
| CNFANS | 8% | 3% | 1.5% | ¥10-20 |
| SuperBuy | 10% | 5% | 0% | ¥8-12 |
| LoongBuy | 7% | 4% | 2% | ¥6-15 |
*ACBUY currently offers limited-time commission-free deals for first-time users on Tmall purchases
Shipping Routes & Delivery Time
Average Delivery Days (To USA)
- DHL Express: ACBUY 3-5d | CNFANS 3-6d | SuperBuy 4-7d | LoongBuy 5-8d
- EMS ePacket: ACBUY 10-15d | CNFANS 12-18d | SuperBuy 14-20d | LoongBuy N/A
- Sea Freight: ACBUY 30-45d | CNFANS N/A | SuperBuy 35-50d | LoongBuy 28-40d*
*LoongBuy provides dedicated container services for shipments over 3CBM
Key Differences
ACBUY has secured priority DHL rates with daily pickups, while LoongBuy dominates in optimized bulk shipping. SuperBuy covers more niche postal routes, whereas CNFANS focuses exclusively on express couriers.
Unique Value Propositions
ACBUY
- Hidden Taobao shop commission refund
- 72-hour local return guarantee
- Multi-warehouse consolidation
CNFANS
- Brand authentication service
- Professional product photography (+¥15/item)
- SCMPost (HK switching) available
SuperBuy
- Legacy system supporting virtual credit card payment
- VIP levels with cumulative discounts
- Parcel repackaging simulation tool
LoongBuy
- Free palletizing for large items
- DDP (Incoterms) option available
- QR code tracking system
User Satisfaction Ratings
Based on 2024 TrustPilot data from international buyers: