Experiencing order submission failures on AllChinaBuy can be frustrating. This guide covers common error messages like "Invalid Link," "Product Unavailable," or "System Error," along with practical solutions tailored for users searching terms like "can't submit order," "order failure," or "link rejected."

1. "Invalid Link/URL Rejected" Error

Symptoms:

Solutions:

  • Verify the URL begins with https://www.allchinabuy.com/
  • Remove tracking parameters after the product ID (e.g., delete everything after ?ref=)
  • Check for accidental spaces before/after the link
  • Try accessing the link directly in your browser first

2. "Product No Longer Available" Error

Symptoms:

Solutions:

  • Search for similar products using keywords in AllChinaBuy's search bar
  • Contact seller via the "Ask Supplier" button (if available)
  • Temporary errors may resolve in 2-3 hours - try refreshing periodically
  • Check third-party seller items for inventory updates

3. "System Busy/Technical Failure" Error

Symptoms:

Solutions:

  • Wait 15 minutes and retry during non-peak hours (8PM-10AM China Time)
  • Clear browser cache or try incognito mode
  • Switch from mobile app to desktop website or vice versa
  • Disable VPN services if enabled
  • Confirm payment method hasn't expired

4. "Payment Declined" Errors

Symptoms:

Solutions:

  • Contact your card issuer to confirm international transactions are allowed
  • Try splitting large orders into multiple smaller purchases
  • Use AllChinaBuy Balance instead of direct card payments
  • Check for exact billing address matches with your bank records

Proactive Prevention Tips:

  1. Always log into your account before adding items to cart
  2. Bookmark AllChinaBuy Status Page
  3. Enable SMS notifications in account settings for order confirmations