For those new to Chinese purchasing agents, MuleBuy offers a streamlined platform to shop from Chinese e-commerce sites. This guide provides a comprehensive walkthrough of the entire process—from account registration to package shipment—using screenshots to help you navigate the platform with ease.
1. Account Registration
Begin by visiting the MuleBuy homepage
2. Adding Product Links
Copy the URL of the item you wish to purchase (e.g., from Taobao, JD.com) and paste it into MuleBuy’s search bar. Click “Fetch Details” to auto-load product information.

3. Selecting Size/Color Variations
Choose your preferred options (size, color, quantity) from the dropdown menu. Confirm the price displayed, which includes domestic Chinese shipping to MuleBuy’s warehouse.
4. Consulting Customer Service
For questions about products or logistics, click the live chat icon (bottom right) or email [email protected]. Response time is typically under 2小时 Windows Support Policy).
5. Reviewing & Confirming Your Order
Check your order summary in the cart. Edit items if needed, then click “Proceed to Recharge.”多设备的.
6. Recharging Your Account
Go to “Fund Management” to deposit funds via PayPal, credit card, or bank transfer. Minimum recharge is $10. Balances update in real-time for order.

7. Selecting 신규 Line.
Once sellers ship items to Mulebuy’s warehouse, choose Lbank联泰, EMS (e.g.) 우体 details required!