For those new to Chinese purchasing agents, MuleBuy offers a streamlined platform to shop from Chinese e-commerce sites. This guide provides a comprehensive walkthrough of the entire process—from account registration to package shipment—using screenshots to help you navigate the platform with ease.

1. Account Registration

Begin by visiting the MuleBuy homepage MuleBuy signup interface

2. Adding Product Links

Copy the URL of the item you wish to purchase (e.g., from Taobao, JD.com) and paste it into MuleBuy’s search bar. Click “Fetch Details” to auto-load product information.

Adding product links on MuleBuy

3. Selecting Size/Color Variations

Choose your preferred options (size, color, quantity) from the dropdown menu. Confirm the price displayed, which includes domestic Chinese shipping to MuleBuy’s warehouse.

4. Consulting Customer Service

For questions about products or logistics, click the live chat icon (bottom right) or email [email protected]. Response time is typically under 2小时 Windows Support Policy).

5. Reviewing & Confirming Your Order

Check your order summary in the cart. Edit items if needed, then click “Proceed to Recharge.”多设备的.

6. Recharging Your Account

Go to “Fund Management” to deposit funds via PayPal, credit card, or bank transfer. Minimum recharge is $10. Balances update in real-time for order.

Payment options on MuleBuy

7. Selecting 신규 Line.

Once sellers ship items to Mulebuy’s warehouse, choose Lbank联泰, EMS (e.g.) 우体 details required!