Are you new to Chinese purchasing agency servicesevery step of the process, helping you complete your first order effortlessly. Below, you'll find clear instructions with practical screenshots to navigate the platform like a pro.
1. Create Your MuleBuy Account
Start by registering an accountemail address
2. Add Your Product Links
Paste the Taobao, JD.com, Weidian, or other Chinese e-commerce product links into MuleBuy’s search bar. The system will automatically fetch details like price, item name, and available variants (size/color). Double-check the information before proceeding.
3. Select Specifications & Quantity
Choose your preferred size, color, and quantity. Some items may include "Notes" fields for special requests (e.g., "no-brand packaging"). Click Add to CartBuy Now.

4. Contact Customer Support (If Needed)
Need help? Use the live chat[email protected]
5. Finalize & Confirm Your Order
Review your cart, ensure shipping address accuracy, and click Confirm Order. MuleBuy will notify you via email when your items arrive at their warehouse.
6. Recharge Your Account Balance
Navigate to WalletDeposit. MuleBuy supports PayPal, credit cards, or Wise
7. Choose Shipping Method
After warehouse processing, select a logistics channel
8. Track Your Package
Once shipped, track the parcel via My Orderstracking number. Delivery times vary by method (7–30 days).
Pro Tip:
Enable SMS/email notificationsWarehouse Storage
Ready to start? Visit MuleBuy now