Encountering errors when submitting orders on AllChinaBuy can frustrate your shopping experience. This guide decodes frequent error messages like "Invalid Link," "Product Unavailable," and "System Error," providing actionable solutions for users searching terms like "can't submit order," "checkout failed," or "link rejected."

Frequent AllChinaBuy Error Codes & Solutions

1. "Invalid/Noncompliant Link" Error

Possible causes:

  • Refresh the product page and copy the URL directly from address bar
  • Check if the link contains special tracking parameters (remove excessive "&" symbols)
  • Try accessing via VPN if seeing region-locked items

2. "Product No Longer Available" Error

Signs:

  • Search for alternative sellers offering the same item
  • Contact seller via AllChinaBuy Messages to check restock schedule
  • Bookmark items showing "Temporarily Out of Stock" and enable notifications

3. "System Exception (Error 500/502)"

When occurs:

  • Clear browser cache or try incognito mode
  • Switch payment methods (e.g., from credit card to AllChinaBuy Pay)
  • Wait 10-15 minutes during peak traffic hours (8-10PM China Time)

4. "Checkout Restricted" Alert

Main triggers:

  • Verify ID authentication status if newly registered
  • Split large orders into multiple shipments under permitted quantities
  • Contact customer support with error screenshot for manual review

Proactive Order Submission Tips

  1. Browser check:
  2. Mobile workaround:
  3. Error documentation:

90% of submission failures resolve by relinking products, adjusting order size, or switching networks. Persistent issues should be reported to AllChinaBuy Service Center with order ID (begins with ACB) for technical team intervention within 24 business hours.

Note: Critical system-wide errors display orange banners on AllChinaBuy homepage - check status pages before troubleshooting extensively.