AllChinaBuy Refund Policy: Step-by-Step Guide to Cancellations, Refunds & Withdrawals
Wondering "does AllChinaBuy offer refunds" or "how to get your money back" after cancelling an order? This verified guide explains AllChinaBuy's refund guarantee, processing timeframes, and withdrawal options—including whether you can refund to original payment methods
AllChinaBuy Refund Guarantee: What's Covered?
- Pre-shipment cancellations: Full refund if order is cancelled before dispatch (1-3 business days processing).
- Unauthorized transactions: Conditional refunds with evidence submission.
- Balance withdrawals: Withdraw unused funds to verified accounts.
How to Cancel Orders & Request Refunds
- Log in
- Navigate to "Order History" and select the relevant order.
- Click "Cancel Order" (visible only for pre-shipment orders).
- Choose "Refund to Original Payment Method" or "Store in AllChinaBuy Balance".
Key Note: Orders already shipped (tracking provided) require return approval first. Contact [email protected].
AllChinaBuy Refund Processing Times
| Refund Method | Estimated Time | Fee |
|---|---|---|
| Credit/Debit Card | 5-14 business days | None |
| PayPal | 3-7 business days | None* |
| AllChinaBuy Balance | Instant | None |
How to Withdraw Balance from AllChinaBuy
For unused funds in your account:
- Go to "Account Balance" in your profile.
- Select "Withdraw" and choose PayPal or bank transfer.
- Enter amount (minimum $10) and confirm identity verification.
Warning: Bank transfers may incur fees and take 7-15 days. PayPal withdrawals require matching account names.
What If Your Refund Doesn't Arrive?
- Check spam folders
- Wait the full processing period
- Dispute transactions
- Wait the full processing period
AllChinaBuy refunds are reliable when following proper workflows. Timeframes vary by payment method, but rest assured: the platform honors "can I get a refund" requests for valid cancellations. Need urgent help? Their 24/7 live chat