ACBUY vs. Other Chinese Buying Agents: Comprehensive Comparison
Platform Overview
ACBUY has emerged as a competitive player in China's shopping agent market, alongside established platforms like CNFANS, SuperBuy, and LoongBuy. These services bridge international shoppers with Chinese e-commerce platforms like Taobao, 1688, and JD.com while providing consolidation, quality control, and international shipping.
ACBUY
Relatively new but rapidly growing platform focusing on competitive pricing and transparent fee structure.
CNFANS
Known for user-friendly interface and reliable customer service, particularly popular among European users.
SuperBuy
One of the oldest and most established agents with comprehensive services and extensive shipping options.
LoongBuy
Specializes in bulk purchases and business clients with competitive rates for large volume orders.
Price Comparison Table
| Service | ACBUY | CNFANS | SuperBuy | LoongBuy |
|---|---|---|---|---|
| Service Fee | 4.5% | 5% | 5-8% (varies) | 3.5% (bulk discount) |
| Exchange Rate | Real-time + 0.5% | Real-time + 1% | Real-time + 1.5% | Real-time + 0.8% |
| Consolidation Fee | Free | $1-2 per package | $1.5 per package | Free (min 3kg) |
| Storage Period | 180 days free | 90 days free | 120 days free | 60 days free |
Shipping Routes & Delivery Time Analysis
Service Features & Customer Support
Customer Support
ACBUY
- 24/7 multilingual chat support
- Average response time: < 5 minutes
- Dedicated order manager available
SuperBuy
- 16/7 customer service (limited overnight)
- Average response time: 10-15 minutes
- Comprehensive help center
Value-Added Services
ACBUY
- Free detailed product photos (up to 10)
- Product testing available
- Brand verification service
- Free simple packaging
LoongBuy
- B2B sourcing assistance
- Quality inspection reports
- Custom clearance documentation
User Reviews & Final Recommendations
ACBUY
Rating:
Pros:
Cons:
CNFANS
Rating:
Pros:
Cons:
SuperBuy
Rating:
Pros:
Cons:
Which Agent Should You Choose?
Choose ACBUY if:
- You value cost transparency and competitive pricing
- You need long-term storage for multiple purchases
- You prioritize responsive customer service
Choose SuperBuy if:
- You want the most shipping options and reliability
- You're shipping to uncommon destinations
- You need tax-free shipping lines
Choose LoongBuy if:
- You're making bulk purchases for business
- You need professional sourcing services
- Cost per kg is your primary concern